At FreshKart, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information when you:

• Create an account on our platform
• Place an order or make a purchase
• Contact us through our website or support channels
• Subscribe to newsletters or promotional updates
• Communicate with us via email, phone, or other channels

The information we may collect includes:

• Name
• Email address
• Phone number
• Delivery or billing address
• Payment-related information
• IP address and browser information
• Any information submitted through forms or enquiries

2. How We Use Your Information

The information we collect may be used to:

• Process and manage orders
• Deliver products and services
• Respond to enquiries and customer support requests
• Improve our website, services, and user experience
• Send important updates, promotions, or marketing communications (if you opt in)
• Maintain the security and functionality of our platform

We only collect information necessary to provide our services effectively.

3. Data Security

FreshKart takes reasonable measures to protect your personal information using industry-standard security practices and technologies.

Although we work to safeguard your data, no online transmission or storage system can be guaranteed to be completely secure.

4. Sharing Your Information

FreshKart respects your privacy and does not sell or rent your personal information to third parties.

We may share information only when necessary:

• With trusted service providers that help operate our platform and services
• To process payments or deliveries
• To comply with legal obligations or lawful requests from authorities

5. Cookies

Our website may use cookies to improve website performance and enhance your browsing experience. Cookies help us understand how users interact with our platform and allow us to improve functionality.

You may disable cookies through your browser settings if preferred.

6. Your Rights

You have the right to request access to the personal information we hold about you.

You may also request corrections, updates, or removal of your personal information from our records by contacting us.

7. reCAPTCHA Security Notice

This website is protected by Google reCAPTCHA, and the Google Privacy Policy and Terms of Service apply.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please visit our Contact Us page or submit an enquiry through our online contact form.